Identified - The team is currently working on a fix for this issue.
Another update will be provided once an ETA is known.
Feb 26, 2026 - 09:17 AEST
Another update will be provided once an ETA is known.
Feb 26, 2026 - 09:17 AEST
Investigating - We’ve identified an issue affecting venues using Grayza kiosks with Square terminals.
Following our latest update to improve order visibility and speed, Square’s in-person order processing has shown unexpected conflicts with our updated flow. We are actively investigating.
In the meantime, we recommend temporarily disabling kiosks connected to Square terminals to avoid disruption.
QR and other ordering methods are not affected.
Dec 12, 2025 - 10:56 AEST
Following our latest update to improve order visibility and speed, Square’s in-person order processing has shown unexpected conflicts with our updated flow. We are actively investigating.
In the meantime, we recommend temporarily disabling kiosks connected to Square terminals to avoid disruption.
QR and other ordering methods are not affected.
Dec 12, 2025 - 10:56 AEST
Grayza API
Operational
Customer App
Operational
Admin Portal
Operational
Venue App
Operational
Kiosk
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.